Elder/Vulnerable Adults Abuse consultation phone line now available

(Ottawa)—The Ottawa Police Service Elder Abuse Unit, in partnership with the Victim Crisis Unit, http://www.ottawapolice.ca/en/about-us/victim-crisis-unit.asp?_mid_=15387, is launching a new consultation phone line for members of the public who have questions/concerns pertaining to elder or vulnerable adult abuse.

Effective today, the new consultation phone line will allow for more efficient and effective processing of requests and referrals. You can contact a member of our team at 613-236-1222, extension 2400.

“In recent years, we have seen an increase in the number of family or public inquiries regarding an elder or a vulnerable adult who may be the victim of physical or emotional abuse,” said Staff Sergeant Stephanie Burns, Criminal Investigations Directorate. “This consultation line will provide a tool to address their questions; and it may shed light into a potential abuse situation.”

Please note that emergencies or crimes in progress need to be reported by dialing 9-1-1.

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CONTACT:
Media Relations Section
Tel: 613-236-1222, ext. 5366
@OttawaPolice
facebook.com/OttawaPoliceService

 



Nouvelle ligne de consultation téléphonique contre la
violence faite aux aînés et autres adultes vulnérables

Ottawa — L'Unité contre la violence à l’égard des aînés<http://www.ottawapolice.ca/fr/about-us/elder-abuse.asp> du Service de police d’Ottawa, en collaboration avec son Unité d’aide aux victimes en situation d’urgence<http://www.ottawapolice.ca/fr/about-us/victim-crisis-unit.asp?_mid_=15387>, lancent une nouvelle ligne de consultation à l'intention des membres du public qui ont des questions ou des inquiétudes concernant les mauvais traitements infligés aux aînés ou autres adultes vulnérables.

À compter d'aujourd'hui, la nouvelle ligne de consultation téléphonique permettra un traitement plus efficace et efficient des demandes et de l'aiguillage. Vous pouvez rejoindre un membre de notre équipe en composant le 613-236-1222, poste 2400.

« Ces dernières années, on a observé une hausse du nombre de questions venant de familles ou du public concernant un aîné ou un adulte vulnérable possiblement victime de violence physique ou psychologique, » dit le sergent d'état-major Stephanie Burns, de la Direction des  enquêtes criminelles. « Cette ligne de consultation sera un outil permettant d'aborder ces questions, et pouvant faire la lumière sur des cas de maltraitance possibles. »

Prière de noter que les urgences et les crimes en cours doivent être signalés en composant le
9-1-1.

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Contact:
Relations avec les médias
Téléphone: 613-236-1222, poste 5366
@OttawaPolice
facebook.com/OttawaPoliceService

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